Terms & Conditions

Ninemaidens Mead; Terms and Conditions of Sale
Any orders placed on this website or directly are covered by Ninemaidens Mead’s terms and conditions of sale.

Alcohol Sales
All persons ordering alcohol from this site are legally required to be 18 years of age or older, and may not attempt to buy alcohol on behalf of someone under 18 years of age.

Copyright
Ninemaidens Mead excercises its rights to Copyright on all information, images and designs on this website. Information, images and designs may not be copied in electronic or other formats nor used other than for the intended purpose.

Definitions
Customers and visitors should confirm the suitability of any product purchased or sourced via this website prior to ordering or consuming the product.

Delivery
Ninemaidens Mead will make all reasonable endeavours to deliver the goods to your nominated address using parcel service providers under their usual operating procedures. Ninemaidens Mead are reliant on the delivery service provider to fulfil their assurance of reaching the customer within 2 working days of dispatch.

Information
Whilst we make every effort to ensure that the information available on www.ninemaidensmead.co.uk is correct, Ninemaidens Mead cannot accept responsibility for any inaccuracies, errors or omissions howsoever caused. Users should ensure that products sourced or purchased via this site meet their requirements, including any special requirements such as, but not limited to, vegetarian, nut-free, gluten free etc.

Orders
Orders can only be accepted for delivery to mainland UK addresses.

Payment
Orders can be placed on line via PayPal using major credit or debit cards. Ninemaidens Mead uses approved third parties to handle on line credit/debit transactions via secure servers. Ninemaidens Mead does not receive, hold or retain credit/debit card details and does not debit your account direct.

Privacy
Ninemaidens Mead use any information you provide solely for our own purposes. We do not share your information with any other company or organisation under any circumstances. Please note that if you purchase product online, certain of your details will be retained by the organisation that processes your credit/debit card details. This information is held on a secure server solely for the purchase and is not held nor used for any other purpose, nor shared with any other company or organisation.

Returns
In the unlikely event that you are dissatisfied with goods received from Ninemaidens Mead, please contact us by telephone on 01209 820939 or 860630 outlining your concerns. Any claim for goods damaged in transit must be made within two days of delivery. No claims will be possible after this period. Claims for non delivery must be made within fourteen days of the order being placed. This does not affect your statutory rights.

Force Majeure
Ninemaidens Mead shall not be liable for any loss, damage or delays due to circumstances beyond our control such as, but not limited to, laws and regulations, acts of God, fire, flood, industrial action, extreme weather, failure or delays in method of transportation, riots or war or other cause beyond our control.

Contact
You can contact us by telephone on 01209 820939 or 01209 860630. Alternatively you can contact us via email mail@ninemaidensmead.com